Víctor González Improving Effectiveness at a Call Center with Machine Learning Understanding our clients and giving the best response to meeting their needs in the shortest amount of time possible is key to improving satisfaction and engagement with the company. The problem begins...
Richard Benjamins. Can machines think? Or are humans machines? This is the last in a series of three post about some fundamental notions of AI. The objective of these series of three posts is to equip readers with...
Beatriz Sanz Baños The era of a connected society The twenty-first century will come to be known as the age of cities, but it will also become the century of data. Cities are the new engine of urban...
María Cascajo Sastre Bluetooth for IoT, much more than handsfree technology A few months back we published a whitepaper regarding the disruptive changes in the connectivity ecosystem. The paper stressed the role of low power narrow band wide area networks...
Innovation and Laboratory Area in ElevenPaths DIARIO Already Detects “Stomped” Macros, But What Are They Exactly? Few weeks ago, we presented DIARIO, the malware detector that respects the privacy of users, and we continue to improve it so that it detects more and better. We...
ElevenPaths Cybersecurity Weekly Briefing October 3-9 New botnet detected that deletes data from the infected device A group of researchers from the company Netlab 360 published yesterday their latest findings on a new botnet that specialises...
Beatriz Sanz Baños The trip experience starts at the airport Madrid, December 6, 2019, 11:00 a.m. César starts his vacation today. He is very excited because it will be the first time he travels to Asia. He begins an exciting...
Beatriz Sanz Baños How do brands speak to you? Internet of Things gives companies a world of possibilities to improve their productivity, management and service they offer to their clients. This last section is especially important in Retail, where...
Beatriz Sanz Baños The Champions is also IoT IoT technology makes the Wanda Metropolitano football stadium one of the most advanced in the world, thanks to its great connectivity capacity and the audiovisual experience and unique lighting...
Salmerón Uribes Marina The connected football stadiums The Wanda Metropolitan Stadium of Club Atlético de Madrid is the most intelligent stadium in Europe today. After the emergence of Telefónica as an official technology provider, the possibilities...
Olivia Brookhouse Can Artificial Intelligence understand emotions? When John McCarthy and Marvin Minsky founded Artificial Intelligence in 1956, they were amazed how a machine could perform incredibly difficult puzzles quicker than humans. However, it turns out...
Alfonso de la Rocha Gómez-Arevalillo The truth behind Libra, Facebook’s new cryptocurrency It’s been almost a week since Facebook’s public release of Libra Blockchain, a decentralized programmable database promoted by Facebook to support a low-volatility cryptocurrency. Opiniated rivers of ink have...
Stefan Leadbeater Coca-Cola’s use of AI to stay at the top of the drinks market Coca-Cola is the largest beverage company in the world serving over 1.9 billion drinks daily across its 500 brands. Being such a large conglomerate active in so many countries...
ElevenPaths How the “antimalware” XProtect for MacOS works and why it detects poorly and badly Recently, MacOS included a signature in its integrated antivirus, intended to detect a binary for Windows; but, does this detection make sense? We could think it does, as a...
LUCA Expert Systems in the World of Medicine Written by Sergio Sancho Azcoitia, Security Research en ElevenPaths Since its appearance a few years ago, expert systems have been applied in different fields. Due to their effectiveness they have...
