LUCA Expert Systems in the World of Medicine Written by Sergio Sancho Azcoitia, Security Research en ElevenPaths Since its appearance a few years ago, expert systems have been applied in different fields. Due to their effectiveness they have...
LUCA Podcast #1: The Challenges of working with data This is the first of a series of podcasts where, Richard Benjamins, Data & AI Ambassador for Telefonica/LUCA, will share with us his thoughts and reflexions about these Technologies. Richard...
Beatriz Sanz Baños IoT, the new ally of renewable energies? Since its arrival, IoT has been pushing society towards a future in which most devices will be connected. Climate change and pollution levels also lead us to a future...
Cascajo Sastre María Intelligent construction and IoT, fated to work together Internet of Things (IoT) has come to revolutionize society. The disruptive nature of this technology optimizes all kinds of processes, and within the framework of digital innovation, construction is one of the sectors with the most potential to implement the solutions they offer. IoT can be...
ElevenPaths #CyberSecurityPulse: The eternal dispute: backdoors and national security A bipartisan group of legislators from the house of representatives has introduced a piece of legistation which will prevent the federal government of the United States from demanding companies...
ElevenPaths Cybersecurity Shot_MUPOL Information Leakage Here comes Cybersecurity Shot, a research report on current cases related to databases leaked online that includes leakage prevention recommendations. Every week in May and June we will be publishing...
Our vision of Aura: more than just a digital assistantJose Palazón 15 November, 2019 This week I participated for the first time in the Telco AI Summit, which took place in London. During the presentation entitled “Our vision of Aura: much more than a digital assistant” I was able to tell more than 200 attendees about Telefónica’s comprehensive digital transformation process to provide intelligence to the three Platforms it already had and the creation of the 4 Platform to reinforce Telefónica’s capacity to collect, store and analyse customer data. Thanks to this initiative, Aura, Telefónica’s IA, was launched in six markets: Spain, Brazil, United Kingdom, Argentina, Germany and Chile in 2018. Aura was born so that the company’s customers can use a natural language, obtaining answers in real time, and always personalized related to the products or services that the company has contracted with the company. Aura is available through Telefónica’s own channels such as mobile apps (My Movistar, My 02 or Meu Vivo Móvel), websites or the Movistar Home device and also through social channels such as Facebook Messenger, Whatsapp or Google Assistant. Aura is born with super powers SIMPLIFY: talk to technology and make things happen.ENRICH: transform data into profit insights.EMPOWER: control your data (transparency, consents)DISCOVER new experiences (of TEF and third parties) Since its launch, Aura has evolved enormously, in 2019 it has reached new markets such as Ecuador and Colombia and will soon be available in Uruguay. In addition, it is already integrated in more than 30 global channels to be more relevant to our users. It has more than 1,000 usage cases and 3 million active users per month. In addition, Telefónica is making a very strong commitment to bring AI to the home of Spaniards. Recently the opening of the home ecosystem has been announced so that third parties such as Air Europa, Atlético de Madrid, Iberia or LaLiga can develop unique experiences called “Movistar Living Apps”. Note that Aura is available in the UK through the mobile application “My 02“. Specifically, they can talk to the virtual assistant through voice or text and see their invoices, see the products and services contracted, see the use of data or answer more than 100 generic questions, among other features. Attendees were delighted with the initiative and understood the innovation that Telefónica has brought with Aura. A new relationship model based on trust that means treating our customers in a unique and special way. Indeed, Aura is much more than a digital assistant. SMASSA Success Story: Intelligent Parking ServicesHow to learn Python: the most important skill for employers
Rocío Muñoz Paul How Telefonica has implemented the first automatized SDN network Much research and case studies have been put into the latest technologies as applied to telecommunications networks for automation and operational efficiency purposes aimed at the needs of future 5G networks and...
Óscar Mancebo Movistar Living Apps, a new technological experience in the home The fact that Artificial Intelligence is revolutionising and transforming the telecommunications sector is nothing new. Users, accustomed to dealing with virtual assistants and chatbots, increasingly rely on digital transformation. Anticipating...
Víctor Deutsch “Eurobeer”, artificial intelligence and a financial system without banks Among the challenges of the digital economy is security by default. Innovation, artificial intelligence, IoT, blockchain … a whole series of enabling technologies for new business models but security...
Fernando Menéndez-Ros Aura arrives in Colombia to transform the relationship with its customers During the Andicom International ICT Congress, which took place last Friday in Cartagena de Indias (Colombia), the CEO of Telefónica Movistar in Colombia, Fabián Hernández, announced the launch of...
Cristina de la Cruz Telefónica merges home communications through Aura Ecosystem Telefónica has been introducing technology into its customers’ homes for years, and now it is taking a step further by implementing Artificial Intelligence at home, through Movistar Home and Movistar Living Apps. An entire...
Innovation and Laboratory Area in ElevenPaths #CyberSecurityReport19H1: 45,000 apps removed from Google Play, 2% of them detected by antiviruses Currently, there are a number of reports addressing trends and summaries on security. However, at ElevenPaths we want to make a difference. Our Innovation and Labs team has just...