Olivia Brookhouse What is Natural Language Processing and its Use Cases? Our ability as humans to use words to communicate intelligently is what defines us as a species. There are 7000 languages in the world connected to different countries, cultures...
LUCA LUCA at #HackForGood Are you passionate about using technology to have a social impact? Do you believe in using hacking and data science techniques to change the world? Then put #HackForGood at the...
Beatriz Sanz Baños IoT and everything under control With the advent of Iot technology, big companies of hardware (components) and software (programs) have had to develop and adapt new products for these devices. The components become loT How far...
Mirian Martinez Varas The 10 best blogposts of 2017 The year 2017 has been prolifically successful and productive. With its memory still fresh in our minds, now seems a good time to survey the best articles published during...
Gonzalo Álvarez Marañón The Security behind Apple’s and Google’s API for Tracing COVID-19 Infections How does Apple's and Google's technology developed for tracing Covid-19 infections work?
ElevenPaths New report: Malware attacks Chilean banks and bypasses SmartScreen, by exploiting DLL Hijacking within popular software ElevenPaths has spotted an enhanced and evolving Brazilian banking trojan (probably coming from KL Kit,) through using a new technique to bypass the SmartScreen reputation system and avoid detection...
Aura arrives in Colombia to transform the relationship with its customersFernando Menéndez-Ros 11 September, 2019 During the Andicom International ICT Congress, which took place last Friday in Cartagena de Indias (Colombia), the CEO of Telefónica Movistar in Colombia, Fabián Hernández, announced the launch of Aura through the Mi Movistar application. The virtual assistant, Aura, will allow the company’s users to find out, among other things, details of their data consumption, see their bill, their contracted products and services, and consult their balance in real time. All this using a natural language, in a personalised and simple way to make the relationship between the customer and the company easier. “We are the first Telco in the country to launch an Artificial Intelligence system to facilitate our customers’ digital relationship with the company. With a renewed experience, and taking advantage of cognitive improvements and global synergies, through Aura we are strengthening our channels in Colombia to enrich our customers’ personal experiences by generating innovation with automated learning models,” said Fabián Hernández. Fabián Hernández during his presentation at Andicom 2019 He also emphasised that, in the coming months, work will continue in the country to integrate Aura into new channels (the Website, WhatsApp, Call Centre and Facebook Messenger) and thus take advantage of cognitive improvements and global synergies. Aura nace en Colombia y está disponible a través de la App Mi Movistar, los clientes podrán realizar diversas transacciones: @FabianHdezR en #Andicom2019 pic.twitter.com/fD5gxPuMuU— Telefónica Colombia (@Telefonica_Col) September 6, 2019 From a global perspective, Irene Gómez, Global Director of Telefónica Aura, has commented in various forums that Aura has more than two million active users per month and has grown at a rate of 71% in the first months of the year. The service is already a reality in eight countries: Brazil, Argentina, Chile, Ecuador, Spain, the United Kingdom, Germany, and Colombia. Aura is the result of Telefónica’s comprehensive digitalisation and its commitment to transforming the relationship with our customers, offering them personalised experiences in real time. During the conference, Fabián also explained the scope of the company’s digital strategy, highlighting Artificial Intelligence developments in Colombia. He also commented that the country is the only operator in providing digital care through WhatsApp for B2C customers, through which various concerns regarding their services can be clarified using Bots. Use cases of AIOps (artificial intelligence for operations) have also been developed, and by July 191 cases had been developed and were in production. Another of the Company’s great advances is related to robotic process automation (RPA), whose objective is to reduce human intervention in the use of computer applications, particularly in repetitive tasks. LUCA Talk: RCS for Business Messaging, a New GenerationIs your AI system discriminating without knowing it?: The paradox between fairness and privacy
Patrick Buckley How AI and Machine Learning help to develop vaccines As Christmas approaches this year, we have all been gifted the great news that the Pfizer/BioNTech vaccine has shown to be both safe and effective in creating an immune...
Beatriz Sanz Baños Road safety and IoT Mobility is one of the key factors to consider in order to make cities more efficient, a necessity taking into account the millions of citizens travel to work or study centers in their vehicles. Taking...
Pablo Alarcón Padellano Move to the cloud with confidence supported by ElevenPaths and Check Point The goal of ElevenPaths Public Cloud Managed Security Services is to help you to secure any cloud workload and to mitigate cloud risks.
Rocío Muñoz Paul How Telefonica has implemented the first automatized SDN network Much research and case studies have been put into the latest technologies as applied to telecommunications networks for automation and operational efficiency purposes aimed at the needs of future 5G networks and...
Óscar Mancebo Movistar Living Apps, a new technological experience in the home The fact that Artificial Intelligence is revolutionising and transforming the telecommunications sector is nothing new. Users, accustomed to dealing with virtual assistants and chatbots, increasingly rely on digital transformation. Anticipating...
Víctor Deutsch “Eurobeer”, artificial intelligence and a financial system without banks Among the challenges of the digital economy is security by default. Innovation, artificial intelligence, IoT, blockchain … a whole series of enabling technologies for new business models but security...