Now that the year is almost coming to a close, it’s worth it to take a look at the predictions made for next year. What are the trends on everyone’s radar? what problems are we looking to solve, and how can Artificial Intelligence help us?
Even though there are many trends and many predictions, we will focus on four key points that are already important, but will gain even more recognition in 2019.
1. Artificial Intelligence
Big Data is still as relevant as ever, but most companies are already aware of its benefits, and have teams dedicated to obtaining data and insights. If you are not using or focusing on Big Data, you are missing out. The focus next year will be what layers we can add to this, to continue basing business decisions on data, but also improving processes. As we covered in the LUCA Innovation Day, Artificial Intelligence will continue to be a point of focus, and a much talked about trend in 2019.
In survey conducted across the USA and Europe by IT marketplace Spiceworks, 76% of participants stated they believe Artificial Intelligence will benefit their work by automating mundane tasks that take up more of their time, and with this, help them focus on the strategic aspects of the business.
AI can help in a myriad of ways, including the ability to build improved algorithms, AI assistants, and in the medical industry; where AI can help predict a patients outcome (life or death) with 95% accuracy.
The challenge however, will be in making sure that a company and its team has necessary skills and resources to implement Artificial Intelligence, which only 20% of IT professionals believe that their organization has.
2. IT as a Service (ITaaS)
While many companies want to head in the direction of a digital transformation, some lack the budget to do so, and this prevents them from riding the latest technology waves. With the introduction of the IT as a Service model, the IT service provider delivers an information technology service to a business, without the hefty price tag.
ITaaS should not be confused with a technological shift, but a shift in the organizational and operational side. Using ITaaS will help companies undergo changes and migrations at a much quicker pace. According to Hewlett Packard Enterprises “ The vendor takes the day-to-day tasks off the plates of your IT staff, freeing them up to concentrate on projects that can generate revenue.” This model also helps companies scale up or down, adjusting their needs and their budget.
According to Forbes, around 40% of businesses will have or will start using chatbots by the end of 2019. Chatbots have already been on the radar, and an estimated one in four companies already use them in their day-to-day. With the addition of Natural Language Processing (NLP), Chatbots are becoming more human-like in their interactions and can help retail and e-commerce stores screening their customer complaints or queries, before having the customer speak to a person.
4. Edge computing and Cloud
Last year, Edge Computing and Cloud were set as trends but this year, and so far their popularity and potential has only increased, with the creation and the use of AI-powered smart devices. These smart devices such as drones or autonomous vehicles communicate instantly via IoT and send data to the cloud, which is becoming more and more impractical due to the time it takes. This is where Edge Computing comes into the picture. Due to the need of many of these devices to obtain real-time responses, which so far only Edge Computing can provide. Edge Computing and Cloud work so closely, that some companies have called this combination “The Fog” due to its interdependence.
As smart drones, autonomous vehicles, and other AI-powered smart devices seek to connect and communicate instantly via the IoT, the matter of sending data “all the way” to the cloud will become highly impractical. Many of these devices will need real-time response and processing, making edge computing the only viable option.
Cloud is still gaining momentum, and is a “necessary catalyst for innovation” for companies. According to Gartner, By 2021, more than half of global enterprises already using cloud today will adopt an all-in cloud strategy, especially as security and knowledge on it keeps growing.
While many of these trends are not groundbreaking, and we already know about many of them already, what we will accomplish with them will definitely be bigger and better than before.